At Ellipse, we are committed to protecting the confidentiality and security of information. We have put in place appropriate technical, physical and organisational security measures to protect against any unauthorised access or damage to, disclosure or loss of, information.  We require all of our data processors to do likewise.

Here are our top tips to help you stay safe online:

  • Passwords: When setting a password, ensure that it is unique and hard for others to guess. Never write down your password or share this with anyone. We would advise setting a strong password which is at least 8 characters in length, a mixture of upper case and lower case and includes numbers or symbols.


  • Personal / sensitive information: Ellipse will never ask you to provide a password by email or phone. Please also be cautious of emails and websites masking themselves as legitimate companies. If you call Ellipse and ask us to confirm information that is personal or confidential, we may ask you further questions to confirm your identity.


  • Email: Some emails contain suspicious links that can install malicious software onto your computer so always be cautious when clicking links. If you are ever concerned about the legitimacy of an email from Ellipse, please contact us. Email messages sent over the internet cannot be guaranteed to be completely secure by anyone, so if you need to share sensitive information, this may be best done by phone. As emails cannot be guaranteed to be completely secure as they may be intercepted, lost or corrupted, we are not able to confirm the security of emails once they leave our environment.


  • Security: You should ensure that you have sufficient security in place on your computer system, for example ensure that you have anti-spyware and anti-virus software running on your computer, this helps to keep you free of viruses.


  • Wi-Fi: Be careful when using public Wi-Fi spots, as these public connections are often unsecure. If you need to share personal data over the internet, it is safer to do this from a work internet connection or your own private Wi-Fi.


  • Public computers: If you are using a public computer, make sure that you do not allow it to save your passwords for any website that you visit


  • Internet encryption: Always use an encrypted session when working on the internet, this can be by websites with an “https” prefix and which contain a padlock in the URL, both of these indicate that the website is secure and uses encryption so your data can’t be intercepted by others. Never enter personal information into an “http”.


You’ll find a lot more information about our Data Protection policies, including how we keep personal data secure, on our new Data Protection page.